Made by
Nick Pawson
Work Experience
Palko AI
May 2022 - Apr. 2024
Chief Operating Officer
Global
  • Project Management:
  • Developed plan for the execution of the business model, key strategies for operations, revenue generation, and customer acquisition, identified markets, and designed targeted campaigns for growth.
  • Led development and launch of customer facing PWA application and platform for access to our AI toolkit.
  • Organized customer relations and marketing tactics to acquire customers.
  • Operations:
  • Developed the business model, financial models and projections.
  • Designed a product roadmap and executed milestones based on a determined schedule.
  • Managed day-to-day operations of the business.
  • Sales:
  • DTC, B2B, CRM, and customer acquisition campaigns.
  • Marketing strategy on Meta, Google, and TikTok, achieving industry leading Customer Acquisition Cost and conversion results.
  • Fundraising and investor relations; forged partnerships with executives, investors, and venture capitalists.
  • Design:
  • Led the design of the product and PWA application, including UI/UX and user journey.
  • Created marketing and advertising materials (image, video, search, SEO) using Adobe, Figma, and other design tools.
  • Conducted light development on AI technologies and web development using Python, HTML, and CSS.
CoWork Reho, Cafe Reho
Jan. 2021 - Nov. 2022
Project Manager
Rehoboth Beach, DE
  • Construction Management:
  • Architectural and CAD design, managed general contracting, licensing and submittals.
  • Completed renovations under budget and within deadlines.
  • Worked with the local government to approve use cases of space previously not allowed.
  • Implemented sophisticated networking infrastructure to satisfy the heavy demand of our customers.
  • Project Management:
  • Developed a plan for renovation into a high-end coworking space with an attached cafe for servicing our customers.
  • Acted as a liaison between the project, contractors, local authorities, and city officials.
Hospitality Group
May 2016 - Jun. 2021
General Manager
Rehoboth Beach, DE
  • Management:
  • Managed three high volume concepts simultaneously: Dalmata, Houston White Co., and La Fable.
  • Built a team of front of house (foh) & back of house (boh) leaders, along with management for each concept to smooth operations and foster a healthy work culture amongst all concepts with clear leadership.
  • Food & Labor cost, Ordering, Recipes, Scheduling, Bookkeeping, P&L, Payroll.Project Management:
  • Developed concepts and organized renovations from previous businesses in cooperation with general contractors.
  • Organized construction timeframe and restaurant specific details like equipment, front of house & back of house layout.
  • Implemented necessary systems, accounts, labor, food & beverage direction, menus, and online presence for each concept.
  • Achievements:
  • Led southern Delaware in beef quality (upper prime, wagyu, aged) at Houston White Co.
  • Achieved industry-leading profit margin for fine dining French concept at La Fable.
  • Gained notoriety from Good Housekeeping, Forbes, OpenTable, Delaware Today at La Fable.
Wawlee
Jan. 2019 - Mar. 2020
Project Manager
Rehoboth Beach, DE
  • Invention & development of patent-pending smart home audio device.
  • Within budget (<$120k) production-ready prototype in six months; worked closely with manufacturers in southeast Asia and northeast USA.
  • Fully custom PCBa design (10-layer, and 8-layer); Arrow certified technology & BOM.
NPC
Jan. 2009 - Mar. 2020
Freelance Designer
Philadelphia, PA
  • Branding, Graphic Design, Web Development; notable concepts: Mixx & Mingle, La Fable, Houston White, Co., Dalmata, CoWork Reho, Cafe Reho, Palko AI.
  • Web Development of Palko AI's MVP PWA application.
  • Design & execution of Palko AI's web, marketing, and advertising presence.
  • CAD & Architectural planning; notable concepts: La Fable, Houston White, Co., Dalmata, CoWork Reho, Cafe Reho.
Education
The University of the Arts
2011
BFA, Acting
Philadelphia, PA
  • Founding member of Alpha Psi Omega.
  • Admissions Ambassador for Performing Arts Dept.
Skills
Licenses & Awards
At The intersection Of
Technology
Hospitality
& Design